Good fast cheap work

I first heard this phrase when I was in my teens working as a lot boy/mechanic’s helper at a car dealership. A former race mechanic was explaining to a customer that there are always trade offs when it comes to performance and one has to choose what is most important. He told the customer to “pick two… good, fast or cheap.” Since that time I have heard this constraint triad referenced in IT, Educational Technology, Instructional Design, Web Design and many other projects. The challenge is that all three constraints of a project are interrelated and it is impossible to realize all three. One of the contraints or properties will always suffer.

Personal experience with many projects confirms that if you want something that is good and cheap then it won’t be fast… if you want something that is good and fast… then it won’t be cheap and if you want something fast and cheap… then it won’t be good. I have yet to find an situation where this principle doesn’t apply and more recently I have seen an expansion of this constraint triad apply to another area – the glacial pace of change in Education.

Consider the following constraint triad for Education:

“Pick any two—innovation, change or stability”

To ensure that we don’t get caught up in semantics I will use the following definitions sourced from dictionary.com:

  • Change: to transform or convert or make something different from what it is or from what it would be if left alone.
  • Innovation: the introduction of new things or methods.
  • Stability: the state of being stable or the status quo.

If you want innovation and change in Education then you won’t have stability. If you want innovation and stability then you won’t have change and if you want change and stability then you won’t have innovation. This is NOT a new idea. Clayton Christensen the author of the concept of disruptive innovation points to the challenges that Education faces in the book Disrupting Class which focuses on K-12 Education and the book Innovative University which deals with Higher Education. Christensen points to years of research that confirms that true innovation is disruptive because it introduces something new and upsets or disrupts the status quo. He also uses the term of sustaining innovation that explains that a product or service can improve over time but this type of innovation has no real transformative effect because it doesn’t introduce something new or significantly different.

Therefore, when you examine the stated positions of the leadership and faculty in Education you will note that while they may be willing to talk about innovation in Strategic Plans, Vision and Mission statements, Academic Plans or even list innovation as part of their organization’s Core Values, their actions reveal a preference for stability. Once again I am not the first author to point to this inconsistency. In the article Innovation in Higher Education? HAH! Ann Kirschner Dean of William E. Macaulay Honors College at the City University of New York argues that College leaders need to move beyond talking about transformation to actually transforming Higher Education before it’s too late. If you have any doubt about the lack of innovation and proactive change in Education please refer to the dozens of articles, blog posts and books that I have reviewed or summarized in the Change category on this blog.

Since stability is so important to many of the leaders and faculty in Education it comes at the expense of innovation. When you pick stability and innovation you do so at the expense of change and at best you may get sustaining innovation which really is just a slight improvement on the status quo – blackboards to whiteboard, overheads to PowerPoint, large lecture halls to MOOCs and so on. When you pick stability and change you loose out on innovation all together. Unfortunately, educational reformers dating back to the likes of John Dewey and earlier (see post Progressive Education – Are We There Yet) have been pointing to the need for innovation in our educational system.

Perhaps if we challenged the leaders and faculty in Education to “pick any two—innovation, change or stability” then we would at least be able to account for why things change so slowly…or better yet may be able to motivate educational leadership and faculty to face the reality that if they really want innovation then they can’t have the levels of stability that are they are so accustomed. The renowned educational reformer Ken Robinson argues that we don’t need evolution in Education we need a learning revolution. Where do we start?

Stop hiring so many traditional risk adverse leaders and faculty. I have sat on many selection committees where the majority of the group is simply looking for the “safe bet”. Rather than embrace an individual’s potential, entrepreneurial spirit and unconventional career path or out of the box thinking most selection committee members will look for a stable work history, a traditional promotional path and other safe factors. We need to heed the advice often attributed to Albert Einstein. Although he never actually offered the following quote this notion of challenging conventional thought is still useful:

Insanity is doing the same thing over and over again and expecting different results.

It is impossible to become an innovative or entrepreneurial organization by continually hiring traditional and conventional people. Educational organizations need to hire innovators and entrepreneurs and once they do, let them do the work that they were hired to perform. This takes courage. Innovative, entrepreneurial and out of the box thinkers push the limits, ask uncomfortable questions, offer unique solutions and make some people feel uncomfortable. But this is good. Educational institutions should be learning organizations and learning must be at their core. Learning is a messy, uncomfortable endeavour and innovation and change is just part of the learning process–shouldn’t it be part of organizational culture?

Does your organization genuinely embrace innovation and change? Or is stability and the status quo the top priority?

brainstorming the wrong way

Source: Mavenlink

Andy Ihnatko, a technology journalist for the Chicago Sun-Times, and author provides the following four major reasons for switching from the iPhone to the Android:

  1. Better keyboards
  2. Larger screen
  3. Collaboration between apps
  4. Customization

While a larger screen has never been a factor for my planned move to the Nexus 4, I couldn’t agree more with Ihnatko on why a better keyboard, collaboration between apps and customization are so important to a person who really uses a mobile device for more than than just simple phone calls, texting and facebook updates. I have large hands and fingers so the little keyboard on my iPhone is and always has been lacking. Accidentally activating Siri is also one of the most frustrating and all too often repeated annoyances.

The keyboard issues on the iPhone are annoying but the lack of collaboration between apps is unacceptable. I have been an Evernote user ever since it was in beta and I use it more than any other app on my mobile devices and computer so not being able to send content, a link or web page directly to my Evernote todo list is a major productivity drain. Getting information and content from one app to another in IOS is horrible and is reason enough to switch.

When you factor in customization options that Android offers and the fact that for just a little more than $310 CDN I can have an unlocked phone that I can use anywhere on any network the decision to move the Nexus 4 makes sense. I also agree with Ihnatko that this move isn’t for everyone. I still would recommend the iPhone for new users or those folks who don’t really do much more than phone calls, texting and facebook. If you aren’t a poweruser who can really take advantage of all the Android offers I still think that IOS offers the simplest solution that just works.

I am looking forward to reading Ihnatko final post.

Read Ihnatko full posts…

With stats like 41% of email being opened on mobile devices and fact that people are paying for many day to day items with their mobile devices is there any question that your website needs to be optimized for mobile access. If you had any doubts the following inforgraphic should help you decrease you uncertainty about making sure your organizations web site is mobile friendly.

Is Your Website Optimized for Mobile Visitors? (Infographic) - An Infographic from Right Mix Marketing

Embedded from Right Mix Marketing

Source: RightMixMarketing

Josh Constine from Tech Crunch ponders the impact:

… if Facebook could minimize the voice minutes these users have to buy by offering VoIP that’s free beyond the cost of data usage? Suddenly Facebook goes from a nice way to connect with friends to a critical communication service that saves them money.

Anything that has the potential of breaking the monopolistic control of the carriers here in Canada not only has my voie it is something that I will use and promote.

On another note, this is another reason why Android is the platform that will see significant innovative gains in unique areas. There are simply more Android users who don’t want to spend the money that they typical IOS user is willing to spend so the necessity to create a more cost effective solution is much more pressing for Android open source community then it is for the Apple and its walled garden IOS.

I do need to note, Apple’s walled garden IOS is still currently the best mobile infrastructure and it is still the phone I recommend to most average users but the grass is really starting to look greener on the other side of the wall.

Read the full post…